There are a number of possible reasons.
Vancouver, Toronto & Surrey test takers:
1. It is too early. Scores are available 13 days after your test for paper-based and 5-7 days for computer-delivered. You will receive an email notification when your results are available.
2. You did not click on the correct link to view your results. Please refer to the Test Results page.
Abbotsford test takers:
1. It is too early. Scores are available 13 days after your test date at 12:00 AM on Friday.
2. It is too late. Scores are available online for 40 days after your test.
3. You did not enter your information correctly. You must enter your ID document number (passport or PR card) exactly as it appears on your ID. Your candidate number must be 6 digits.