IELTS CANCELLATION/TRANSFER POLICY

You can cancel your IELTS test registration at any time before taking your test by notifying your Test Centre. Refund terms depend upon when you cancel and whether exceptional circumstances apply.

Time to test date:

More than 14 days (excluding the test day) before the test: If you cancel your IELTS test registration more than 14 days before the test (Test day is not counted) you will receive a 75% refund of the total test fee.

Within 14 days but more than five days (excluding the test day) before the test: If you cancel your IELTS test registration within 14 days but more than five days before the test (Test day is not counted) you will receive a 50% refund of the total test fee.

Before five days (excluding the test day) of the test: If you cancel your IELTS test registration five days before the test (Test day is not counted) you will not receive any refund.

For any further information on cancelling or transferring your test date, please contact our test centre.

Review IELTS Terms and Conditions

If you are away on the test day with no prior notice, you will lose your full fee.

However, if you provide a medical certificate within 5 days after the test date, you will receive a refund minus the cancellation/transfer fee.

If you have a medical or similar related serious reason (as defined on the Refund/Transfer form) why you cannot attend the test please fill out & submit the Refund/Transfer Form  along with the appropriate documented evidence.