IELTS CANCELLATION/TRANSFER POLICY

Kaplan IELTS Test Centre follows the global IELTS cancellation policy below.

The cancellation policy is presented to you at the time of registration and is part of the Terms & Conditions you must agree to when registering for the test.

You can cancel your IELTS test registration at any time before taking your test by notifying your Test Centre. Refund terms depend upon when you cancel and whether exceptional circumstances apply.

Time to test date:

More than 14 days (excluding the test day) before the test: If you cancel your IELTS test registration more than 14 days before the test (Test day is not counted) you will receive a 75% refund of the total test fee.

Within 14 days but more than five days (excluding the test day) before the test: If you cancel your IELTS test registration within 14 days but more than five days before the test (Test day is not counted) you will receive a 50% refund of the total test fee.

Before five days (excluding the test day) of the test: If you cancel your IELTS test registration five days before the test (Test day is not counted) you will not receive any refund.

For any further information on cancelling or transferring your test date, please contact our test centre.

Review IELTS Terms and Conditions

If you are away on the test day with no prior notice, you will lose your full fee.

However, if you provide a medical certificate within 5 days after the test date, you will receive a refund minus the cancellation/transfer fee.

If you have a medical or similar related serious reason (as defined on the Refund/Transfer form) why you cannot attend the test please fill out & submit the Refund/Transfer Form  along with the appropriate documented evidence.

TEST DATES
Academic/General Training

IELTS ON COMPUTER / IELTS ON PAPER

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General Training

IELTS ON PAPER

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Academic/General Training

IELTS ON COMPUTER/ IELTS ON PAPER

No test dates available
General Training

IELTS ON PAPER

No test dates available
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Locations
CONTACT
ADDRESS
Kaplan IELTS Test Center
300 – 755 Burrard Street Vancouver  BC  V6Z 1X6
 Office Hours:  Mon – Fri  9am – 4pm
CONTACT
ADDRESS
Guru Learning Institute
2646 Auburn Street Abbotsford  BC  V2T 3K1
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ADDRESS
Oscar International College
201 – 12732 80 Avenue Surrey  BC  V3W 3A7
CONTACT
ADDRESS
250 – 35 The Esplanade Toronto  ON  M5E 1Z4
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