IELTS Testing has restarted.See the COVID-19 page for details.
IELTS Official Test Centre

07. Why have I not received my results?

Results not picked up in person or sent by courier (which you can track online) are sent via regular postal mail to the address you entered on the online application form. Postal delivery cannot be tracked and can take 1-2 weeks or more depending on location. If your address is correct, then all you can

06. My address has changed since I registered, What should I do?

Test Report Forms are sent to the address on your application form. If this changes, please email us with your new address before results are released. Address changes must be made via email. We do not accept address changes in person or over the telephone. Address changes received after results have been mailed may result

05. How can I get my official Test Report Form (TRF)?

You have 3 options. We will ask you to make this choice on test day. 1. Pick up in person (Free) -You may pick up your official Test Report Form (TRF) at our centre on release day between 9 am and 4 pm. -You must provide the same ID you used for the test when picking up your results.

04. Why can I not log in or see my scores online?

There are a number of possible reasons. Vancouver, Toronto & Surrey test takers: 1. It is too early. Scores are available 13 days after your test for paper-based and 5-7 days for computer-delivered. You will receive an email notification when your results are available. 2. You did not click on the correct link to view

03. What is my candidate number?

Vancouver, Toronto & Surrey test takers: You do not need your candidate number to check results. if you need it for any other reason please email us and we will share it with you. Abbotsford test takers: You need your candidate number to check your results online, so we will email this to you 1-2